Case Studies

Chelsea Groton Bank - Keeping People Safely Connected

In the fall of 2020, Chelsea Groton rolled out ChelseaLIVE, their Digital Communications Platform powered by POPi/o. By deploying this comprehensive new platform, Chelsea Groton gave their customers greater access to many of the resources they could find in a bank branch, only now these services could be delivered safely through convenient digital channels.

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Going Beyond the Branch with Clearview Federal Credit Union

When the pandemic hit, Clearview Federal Credit Union needed a reliable way to engage with their members outside the branch. With POPi/o, they gave their members the ability to sign documents, provide proof of identification, fund accounts with Video Check Deposit, apply for loans, and more.

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How Rivermark Community Credit Union is Staying Connected with Their Members

See how Rivermark Community Credit Union managed a 29% asset growth and funded over 1,100 loans in a year when foot traffic in branches was notoriously low, and engaging with their members was difficult.

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Digital Services that Drive Results with Main Street Bank

Main Street Bank implemented POPi/o's Digital Customer Engagement solution because they wanted to offer a more comprehensive and user-friendly customer experience. But the collaborative features and convenient...

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The Technology-Enabled, Human-Centric Approach with GECU

By leading with a “technology-enabled, human-centric” approach, GECU provides exceptional member experiences without the necessity of in-person...

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Improving Processes and Removing Roadblocks with Chelsea Groton Bank

In the fall of 2020, Chelsea Groton rolled out ChelseaLIVE, their Digital Customer Engagement solution powered by POPi/o. By deploying lives...

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Xplore Federal Credit Union – Can An FI Be Successful Without Video Banking?

Xplore Federal Credit Union shares the benfits of their new customer engagement video banking platform from POPi/o.

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Michigan Legacy Credit Union Video Banking Case Study

Michigan Legacy Credit Union is using POPi/o Video Banking as their preferred collaboration tool for members. Watch the video to see why

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How Member Trust Drives Digital Adoption with Affinity Plus Federal Credit Union

Affinity Plus Federal Credit Union granted $1.7 billion in member loans and welcomed 14k new members in 2020. But behind those stunning numbers was a video banking rollout that changed peoples' lives.

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Affinity Plus Federal Credit Union Video Banking Case Study

See why Affinity Plus Federal Credit Union is using POPi/o Video Banking as their preferred mobile and online collaboration tool for members.

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Educators Credit Union Pivots From Branches to Digital

If there is a business buzzword for 2020, it’s pivot. Educators Credit Union had just launched POPi/o's full-service video banking in their first branch just one week before the Coronavirus pandemic shut down all its branch lobbies. This is their story.

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InRoads Credit Union Video Banking Case Study

See why InRoads Credit Union is using POPi/o Video Banking as their preferred mobile and online collaboration tool for members.

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Video Banking Thrives During Covid-19 Shutdown at ICCU

With the help of POPi/o's full-service video banking solution, ICCU processed 3,500 PPP loans for a total of $165 million in 2020.

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Pioneer Federal Credit Union

The most important aspect of Pioneer’s POPi/o Video integration wasn’t the actual technology. Members wanted more convenience without sacrificing personalized service, especially members deployed in the military or living in other states.

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The Side Effects of Friction

What does your conversion process really look like?

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