POPi/o Customer Case StudiesSee how POPi/o customers have seen success with the Digital Communications Platform
Case Studies
Chelsea Groton Bank - Keeping People Safely Connected
In the fall of 2020, Chelsea Groton rolled out ChelseaLIVE, their Digital Communications Platform powered by POPi/o. By deploying this comprehensive new platform, Chelsea Groton gave their customers greater access to many of the resources they could find in a bank branch, only now these services could be delivered safely through convenient digital channels.
Going Beyond the Branch with Clearview Federal Credit Union
When the pandemic hit, Clearview Federal Credit Union needed a reliable way to engage with their members outside the branch. With POPi/o, they gave their members the ability to sign documents, provide proof of identification, fund accounts with Video Check Deposit, apply for loans, and more.
How Rivermark Community Credit Union is Staying Connected with Their Members
See how Rivermark Community Credit Union managed a 29% asset growth and funded over 1,100 loans in a year when foot traffic in branches was notoriously low, and engaging with their members was difficult.
Digital Services that Drive Results with Main Street Bank
Main Street Bank implemented POPi/o's Digital Customer Engagement solution because they wanted to offer a more comprehensive and user-friendly customer experience. But the collaborative features and convenient...
How Member Trust Drives Digital Adoption with Affinity Plus Federal Credit Union
Affinity Plus Federal Credit Union granted $1.7 billion in member loans and welcomed 14k new members in 2020. But behind those stunning numbers was a video banking rollout that changed peoples' lives.
Educators Credit Union Pivots From Branches to Digital
If there is a business buzzword for 2020, it’s pivot. Educators Credit Union had just launched POPi/o's full-service video banking in their first branch just one week before the Coronavirus pandemic shut down all its branch lobbies. This is their story.
The most important aspect of Pioneer’s POPi/o Video integration wasn’t the actual technology. Members wanted more convenience without sacrificing personalized service, especially members deployed in the military or living in other states.
