How Rivermark Community Credit Union is Staying Connected with Their Members
See how Rivermark Community Credit Union managed a 29% asset growth and funded over 1,100 loans in a year when foot traffic in branches was notoriously low, and engaging with their members was difficult.
Digital Services that Drive Results with Main Street Bank
Main Street Bank implemented POPi/o's Digital Customer Engagement solution because they wanted to offer a more comprehensive and user-friendly customer experience. But the collaborative features and convenient...
How Member Trust Drives Digital Adoption with Affinity Plus Federal Credit Union
Affinity Plus Federal Credit Union granted $1.7 billion in member loans and welcomed 14k new members in 2020. But behind those stunning numbers was a video banking rollout that changed peoples' lives.
Educators Credit Union Pivots From Branches to Digital
If there is a business buzzword for 2020, it’s pivot. Educators Credit Union had just launched POPi/o's full-service video banking in their first branch just one week before the Coronavirus pandemic shut down all its branch lobbies. This is their story.
The most important aspect of Pioneer’s POPi/o Video integration wasn’t the actual technology. Members wanted more convenience without sacrificing personalized service, especially members deployed in the military or living in other states.
