Southwest Financial Federal Credit Union discusses how members are accepting this new more personal channel of communication.
Southwest Financial Federal Credit Union discusses how video banking is a comprehensive solution that can be implemented in a number of different ways.
Southwest Financial Federal Credit Union describes how video banking can help you reduce loan loss among new and prospective members.
Texas Tech describes why they chose video banking, and what it means for their strategy moving forward.
Texas Tech describes what they learned from their member focus group surrounding mobile video banking.
Texas Tech describes what members are saying when using the POPi/o Video Banking Collaboration platform.
Texas Tech describes what they like most about the POPi/o Video Banking Collaboration platform.
Texas Tech demonstrates how they can serve a broad scope of requests and still provide excellent service through video banking.
Texas Tech describes what they would want other FI’s to know if they were thinking about implementing mobile video banking.
Luke Campbell, VP of Sales & Service, at Southwest Financial Federal Credit Union and Gene Pranger, inventor of video banking, discuss how Southwest rolled out their video solution to membership.
Tracey Miller, VP of Branch Operations Pioneer Federal Credit Union, and Gene Pranger, inventor of video banking, discuss the process Pioneer went through when implementing POPi/o.
Tracey Miller, VP of Branch Operations Pioneer Federal Credit Union, discusses how video banking can be sold internally.
Scott Fieber, VP Strategic Solutions, at Cook Security Group and Gene Pranger, inventor of video banking, discuss the next generation of convenience that millennials are encouraging throughout financial service offerings.
Tracey Miller of Pioneer Federal Credit Union describes the convenience of mobile video banking.
South Bay Credit Union discusses the pricing of POPi/o and the low barrier to getting started.
Southwest Financial Federal Credit Union describes their goals with video banking
Texas Tech describes how POPi/o Video Banking Collaboration is affordable for all financial institutions.
Below you will find a full list of our YouTube videos:
Why Video Banking – POPi/o Customer – Texas Tech Federal Credit Union
Fight Fraud with Face-to-Face Authentication – POPi/o Customer – South Bay Credit Union
Keep Your Members – Video Banking That Moves – POPi/o Customer: Pioneer Federal Credit Union
Video Banking Focus Group Results – POPi/o Customer – Texas Tech Credit Union
Member Reactions to Video Banking – POPi/o Customer: South Bay Credit Union
Video Banking Helps Reduce Loan Loss – POPi/o Customer: Southwest Financial Federal Credit Union
Aside from Cash, Video Banking Can Do It – POPi/o Customer: Southwest Financial Federal Credit Union
We Are in Your Back Pocket – POPi/o Customer: Pioneer Federal Credit Union
POPi/o Mobile Video is Changing the Face of Banking
Collaboration Affordable for All – POPi/o Customer: Texas Tech FCU
Prospective POPio Customers – POPi/o Customer: Texas Tech FCU
How Texas Tech FCU Solves Member Requests with POPi/o Video Banking
POPio Video Banking Integrates into a Single Platform – POPi/o Customer: Texas Tech FCU
Consumer Response – POPi/o Customer: Texas Tech FCU
Video Banking Focus Group Results – POPi/o Customer: Texas Tech FCU
Why Video Banking? – POPi/o Customer: Texas Tech FCU
Fax Machines? Unplug Them – POPi/o Customer: Southwest Financial FCU
Video Banking Helps Reduce Loan Loss – POPi/o Customer: Southwest Financial FCU
Aside from Cash, Video Banking Can Do It – POPi/o Customer: Southwest Financial FCU
Member Acceptance of Video Banking – POPi/o Customer: Southwest Financial FCU
Southwest FCU Closes Houston Branch Replaced with POPi/o Platform
Pricing Not a Barrier – POPi/o Customer: South Bay CU
Member Reactions to Video Banking – POPi/o Customer: South Bay CU
South Bay CU Uses POPi/o to Replace Saturday Branch Hours
Fight Fraud with Face-to-Face Authentication – POPi/o Customer: South Bay CU
Remotely Educate Members on Self-Service Tools – POPi/o Customer: South Bay CU
POPio Pricing? Implementing Has Been Worth Every Penny – POPi/o Customer: Pioneer FCU
We’re NOT Going to Force Members to Visit the Branch – POPi/o Customer: Pioneer FCU
Convenience is WAY Better – POPi/o Customer: Pioneer FCU
Multi-Lingual Benefits of Video Banking – POPi/o Customer: Pioneer FCU
We Are in Your Back Pocket – POPi/o Customer: Pioneer FCU
Start by Fighting Fraud – POPi/o Customer: Pioneer FCU
Banking for Busy Moms – POPi/o Customer: Pioneer FCU
Keep Your Members – Video Banking That Moves – POPi/o Customer: Pioneer FCU
Serving Shut-ins – POPi/o Customer: Pioneer FCU
POPi/o TV Episode 1: Pioneer FCU Embraces Mobile Video Banking
POPi/o TV Episode 2: Southwest Financial FCU Video Banking Case Study
POPi/o TV Episode 3: Cook Security Video Banking Point of View
POPi/o TV Episode 4: South Bay CU Video Banking Case Study
POPi/o TV Episode 5: Texas Tech CU Video Banking Case Study
Member Adoption of Mobile Video Banking – POPi/o Customer: Pioneer FCU
myPioneer Personal Assistant Demo – POPi/o Customer: Pioneer FCU
Hiring Video Call Center Representatives – POPi/o Customer: Pioneer FCU
How to Get Consumers Comfortable with Video Banking – POPi/o Customer: Pioneer FCU
What Can’t You Do with Mobile Video Banking – POPi/o Customer: Pioneer FCU
Video Banking Work Flow Development – POPi/o Customer: Pioneer FCU
Employee Adoption of Video Banking – POPi/o Customer: Pioneer FCU
Implementation, Video Banking is Easy to Get Started – POPi/o Customer: Pioneer FCU
Video Banking Integrations: Are They a Barrier? – POPi/o Customer: Pioneer FCU
How Do You Sell Mobile Video Banking Internally? – POPi/o Customer: Pioneer FCU
Is POPi/o Affordable? – POPi/o Customer: Pioneer FCU
Why POPi/o Video Banking vs Other Video Platforms – POPi/o Customer: Pioneer FCU
Why Should FI’s Consider ITMs? – POPi/o Partner: Cook Security Group
How Important is Convenience to Millennials? – POPi/o Partner: Cook Security Group
Is Mobile Video Banking Optional? – POPi/o Partner: Cook Security Group
What It’s Like Working with the POPio Team – POPi/o Partner: Cook Security Group
Video Banking Roll-Out & Member Response – POPi/o Customer: Southwest Financial FCU
Closing More Loans – POPi/o Customer: Southwest Financial FCU
Unplug ALL Fax Machines – POPi/o Customer: Southwest Financial FCU
POPio Team Support – POPi/o Customer: South Bay CU
The Cost Benefits of POPi/o – POPi/o Customer: South Bay CU
The Possibilities of Separate Apps – POPi/o Customer: South Bay CU
How Members Can Love Your FI – POPi/o Customer: South Bay CU
How to Staff Your Video Call Center – POPi/o Customer: South Bay CU
How Members React to Video Banking – POPi/o Customer: South Bay CU
How 24/7 Video Banking is Now Possible – POPi/o Customer: South Bay CU
How to Use Video Banking to Compete – POPi/o Customer: South Bay CU
Replacing Saturday Branch Hours with POPi/o – POPi/o Customer: South Bay CU
Connecting Members to Experts through Video Banking – POPi/o Customer: South Bay CU
POPi/o Video Banking vs Skype – POPi/o Customer: South Bay CU
Why Video Banking? – POPi/o Customer: South Bay CU
Member Adoption of Mobile Video Banking – POPi/o Customer: Pioneer FCU
myPioneer Personal Assistant Commercial – POPi/o Customer: Pioneer FCU