Knowledge-Based Authentication

Efficiently Confirm Consumer Identities with Knowledge-Based Authentication (KBA)

HOW IT WORKS

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Step 1: A consumer is trying to complete a service with their financial institution, and they need to have their identity validated.
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Step 2: The KBA asks the consumer a series of “out-of-wallet” questions to confirm their identity.
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Step 3: With their identity confirmed, the consumer and financial institution can proceed securely.

WITH KNOWLEDGE-BASED AUTHENTICATION, YOU'LL GET:

  • The ability to remotely confirm user identities
  • “Out-of-wallet” questions for personalized security
  • Compatibility with mobile devices

Ready to provide consumer engagements by confirming identities with Knowledge-Based Authentication?

LET’S TALK