Eltropy Acquires Marsview AI Empowering Financial Institutions to Automate the Contact Center

Leading Digital Communications platform for Credit Unions and Community Banks now offers one seamless platform for Text, Chat, Voice and Video channels with advanced AI technologies to personalize experiences and streamline the Contact Center Operation

““The challenge for financial institutions today is being able to quickly address consumer needs across a variety of new digital communication channels without adding more staff. That’s where the power of AI comes in. By adding Marsview’s AI technology to our platform, Credit Unions and Community Banks can use Eltropy to automate much of the manual, repetitive work agents handle daily while still escalating conversations to a human representative when needed. It’s a win-win for financial institutions and the people they serve.””

Ashish GargCo-Founder & CEO, Eltropy

““The widespread digital transformation taking place in today’s market, offers an opportunity for financial institutions to leverage the power of AI. Combining Eltropy’s Digital Communications capabilities with AI will help Community Banks and Credit Unions level the playing field against mega banks while delivering exceptional consumer experiences and growing assets under management.””

Murali MahalingamCEO, Marsview.ai

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