POPio Mobile Video Cloud (POPi/o), the industry’s first interactive mobile video banking solution, today announced its implementation by Royal Banks of Missouri, the premier community bank in the St. Louis metropolitan region, to amplify its online and mobile banking services with personalized engagement via multichannel video collaboration.
“POPi/o couldn’t be happier to join forces with Royal Banks of Missouri to enable highly-engaged interactions for personalized sales and service opportunities,” said POPi/o founder & CEO Gene Pranger, who created the concept of video banking with the Interactive Teller Machine (ITM), and now POPi/o as the completion of that vision. “With POPi/o, financial institutions can now offer customized, one-on-one services once only available inside the branch to any digital channel for the most seamless consumer banking experience possible.”
Merging mobile video chat with real-time collaboration between consumers and financial institutions via any digital channel, POPi/o’s patented platform facilitates complex banking tasks between consumers and financial representatives, including in-video transactions, document approvals and applications, secure document exchanges, consultations, account management and more. Royal Banks of Missouri customers can access the bank’s new video banking collaboration center through the bank’s website or mobile app via any personal device.
“POPi/o video banking provides the Bank with an efficient and secure portal that allows for a personalized banking experience,” said Royal Banks of Missouri Senior Vice President & Senior Retail Banking Officer Michael Stevenson. “We’re thrilled to bring video banking to our clients with a solution as innovative as POPi/o.”
To help financial institutions best serve customers and improve internal performance, POPi/o’s Executive Dashboard and Support Center provide detailed call histories, analytics and advanced management functions, including an industry-first application for emotive recognition. POPi/o is also easily deployed within existing systems and allows smooth presentation of LOS (loan origination system) documents and incorporation of other current customer service applications.
To learn more about how financial institutions like Royal Banks of Missouri are using POPi/o to improve financial services, visit https://www.popio.com/.
About Royal Banks of Missouri
Established in March of 1964, Royal Banks of Missouri is the premier community bank in the St. Louis metropolitan region, remains locally owned and operated, and has the highest financial ratings in St. Louis for stability and strength. As a full service, independent community bank offering a wide variety of financial products and services, Royal Banks of Missouri offers 12 convenient banking locations throughout the St. Louis and St. Charles communities and more than 200 ATMs across the Midwest.
About POPio Mobile Video Cloud
POPio Mobile Video Cloud (POPi/o) is a web and mobile video software solution bridging the gap between businesses and their customers. Through increased connectivity, this comprehensive and interactive solution enhances customer communication and action to empower sales and give companies the tools they need to exceed customer expectations. For more information regarding POPi/o, visit https://www.popio.com/ or call 801-417-9000.
POPi/o Mobile Video Cloud PR
Kristi McCain, (385) 204-4341