Banks and credit unions may immediately implement the interactive video solution at no cost to keep branch services intact while protecting staff and consumers amid coronavirus concerns
“As banks and credit unions across the country are tasked with providing branch services without jeopardizing the safety of their staff or customers, POPi/o is uniquely positioned to address this challenge and is eager to help with our proprietary mobile and web video platform,” said POPi/o founder & CEO Gene Pranger. “Our team is ready to enable live web video solutions at no cost and within a week to support financial institutions as they serve their customers and maintain business continuity through this time of crisis.”
The free video seat licenses are available to any financial institution in need of a safe method for providing branch services while protecting staff and customers from possible contagions. While branches close their doors and consumers fear visiting public facilities, POPi/o can be accessed entirely via the web simply by clicking on a link. Initiating live, face-to-face video chat equipped with real-time digital collaboration, customers can then interact with staff to securely share financial documents, including photo IDs, review and sign forms for authorizing new accounts and loans, and address other urgent financial needs.
To reserve a free POPi/o video seat license, please click here.
“Given POPi/o’s ability to alleviate some of the concerns raised by consumers and financial institutions in the wake of this pandemic, we feel an obligation to provide our service to as many people as possible, at a time when they most need such support, to help safeguard their financial security and well-being,” said Pranger. “We want to help protect our community, especially in a time when financial institutions play an even more vital role in our society.”
In addition, POPi/o is hosting a series of informational webinars offering periodic updates on how video banking is helping financial services. The next webinar will be held on Friday, March 20, 2020, at 10:00 a.m. MDT, to share additional details about the service and demonstrate video’s ability to help financial institutions centralize their workforces and provide essential services to customers, even when branches cannot stay open.
To register for the webinar, please click here.
To test the platform or learn more about how financial institutions are using POPi/o to bolster their branch networks, please visit www.popio.com.
About POPio Mobile Video Cloud
POPio Mobile Video Cloud (POPi/o) is a mobile, web, and in-branch video room software solution bridging the gap between financial institutions businesses and their customers. Through increased connectivity, this comprehensive and interactive solution enhances customer interactions, improves branch efficiencies and communication and action to empower sales and give companies gives financial institutions the tools they need to exceed customer expectations. For more information regarding POPi/o, visit www.popio.com or call 801-417-9000.
POPi/o Mobile Video Cloud PR
Kristi McCain, (385) 204-4341